Emergency Contact Information

Content taken from an e-mail from Allan dated 19 Aug and updated based on e-mail from Tim dated 24 Sep 

For the duration of your trip someone at Global Village will be available, 24 hours a day, 7 days a week to assist you with emergencies. If we are not immediately available we will return your call as soon as possible. You may contact us anytime, day or night if you need assistance.

Please limit contact to these numbers for definite emergencies.

When calling from Guatemala to Canada, dial 001- and then the ten-digit number in Canada.
When calling from Canada to Guatemala, dial 011-502 and then the eight-digit number.
When calling within Guatemala, just dial the eight-digit number.

Global Village in Canada

Name: Suzanne Bullock, Senior GV Coordinator
Phone: 613-267-5537
E-Mail : sbullock@habitat.ca

Name: Phyllis Power, GV Coordinator
Phone: 519-885-4565 ext 267, or 1-800-667-5137 ext 267
E-Mail : ppower@habitat.ca

Name: Paulo de Souza, GV Coordinator
Phone: 519-885-4565 ext 251, or 1-800-667-5137 ext 251
E-Mail : pdesouza@habitat.ca

Emergency phone: 613-264-1250 (call collect if necessary): If you don’t reach someone, leave a detailed message and call the emergency cell phone.

Emergency Cell Phone: 613-264-7355 If we are not be able to answer immediately, please leave a message and we will return your call as soon as possible.

Habitat para la Humanidad Guatemala

Name: Shannon Baines, GV Coordinator
Phone: 502-2331-0456
Cell: 502-4740-6268

Name: Sarah Grabenstatter, Assistant Coordinator
Cell: 502-4740-6716

Name: Carla Wiggins, Logistical Coordinator
Cell: 502-4740-6236

Name: Lauren, Field Coordinator
Cell: 502-4740-6736

Emergency Cell: 502-4613-8282

Habitat Office in Guatemala City

Address: 2ª Avenida 9-60 zona 9 interior •1,Guatemala CA
Phone: 502-2362-6386
E-Mail: sbaines@habitatguate.org

Habitat Office in Chimaltenango

Address: 2 calle A 6-27 Zona 1, Chimaltenango
Name: Emy Garcia, Administrator
Phone: 502-7839-3483, 502-5169-9199
Cell: 502-5961-9521

Canadian Embassy in Guatemala

Address: 13 Calle 8-44 Zone 10, Edificio Edyma Plaza, 8th Floor.
Phone: 502-2363-4348, Fax: 502 2365-1216
E-mail: gtmla@international.gc.ca
Hours open to the public: Monday to Friday: 8:30 - 12:00
After-Hours Emergency: Call collect to Canada: (613) 996-8885 / (613) 944-1310 (TTY)

Medex Travelers Assistance Network

Policy # 6404-54-47 Medex code - CHB
Phone From Canada: 1-800-527-0218
Phone From Around the world: Baltimore, Maryland 1-410-453-6330 (call collect)
Hours: 24 hrs, 7 days a week

Delayed Flights

In the event that your flight is delayed or you are unable to find the Habitat representative at the airport please call our emergency line (502) 4613.8282. (if you are using a Canadian phone you must dial 011 before the country code). You should have the GV Coordinator’s cell phone numbers with you when flying to Guatemala in case for some reason you cannot find them at the airport.

Lost Luggage

If for some reason your luggage does not make it with you on the flight please tell your airline to courier it to your Affiliate hotel address in Tecpan as soon as it arrives. Get a phone number from the airline and please give them the GV coordinators phone number.

Hotels (see more details on accomodation post)

Tecpan, Chimaltenango (Build Site)
La Villa de Don Pancho
Phone: (502) 7840-3202

Panajachel (on Lake Atitlan)
Hotel Kaqchikel
Phone: Tel: (502) 7762-0634, (502) 7762-1312
Hotel E-Mail: hotelkakchiquel@yahoo.com.ar

La Antigua City
Hotel La Merced
Phone: (502) 7832-3197
Hotel E-Mail: posadalamercedantigua@gmail.com